How to write shorter, better e-mails

Each time I complete writing a lengthy e-mail, I save it in my drafts and let it sit there for a while (sometimes, just a minute or two would do). Then, returning to it, I look at it through the eyes of my recipient, and imagine how I’d read it if I had only ten seconds to do so, and had plenty of other work commitments on my mind.

Almost always, I’d find that e-mail unclear, unpersuasive, and unreasonably long, leading to a rewrite that’s clearer, more persuasive, and shorter by 50% to boot.

This change of perspective, though simple, can provide you with a dramatically better e-mail.

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