The problem with fighting fires, day after day, is that there's no time for anything else. Sometimes, you just have to step back and observe. To think; to plan; to conquer. That's not going to happen while you're fighting fires. Sometimes, you have to lose the battle to win the war.
They took our data, ran it through their software, and they got the answers that eluded us for so long. I was told they were a big consulting company, which meant they probably had great, restrictively expensive software that could do the job. That's why. But I don't buy that argument. Great software needn't be... Continue Reading →