Left foot; right foot; left; right... remember to breathe. Three counts in; two counts out... The running felt labored. Maybe insufficient sleep; maybe too big a meal. Whatever the case, I was feeling more penguin than gazelle. ...how many more kilometres do I have to run? I really want to stop... left foot; right foot;... Continue Reading →
The Barbell Strategy to Sales Operations
I first heard about the barbell strategy reading Nassim Nicholas Taleb's book Antifragile (or at least it was the first time I really understood the concept - I think it was also mentioned in his earlier books). In investing, the barbell strategy can be summed up like this: money to be invested should only go... Continue Reading →
Following the crowd
Just the other day over coffee a colleague of mine told me about a fascinating video he'd seen. It was about a psychological experiment that showed just how much of a mindless, conforming species we were. 100% emotional; 0% rational. Just part of the herd. Though I'd seen similar ones before, this was one particularly... Continue Reading →
Better be over-prepared than otherwise
The meeting was a day away, and I wasn't sure what to expect. The way things were going, I felt that it was going to be a controversial one. And despite my knowing the material well, there were gaps in my knowledge that I knew could be pried on. These were areas that I wasn't... Continue Reading →
Anyone got an answer? Agility vs. Governance in Analytics
I've been thinking about this question for a long time now: how do we balance the need for agility in working with data and the need for proper governance around the said data? For those with no idea what I'm talking about, here's a great summary of the conundrum I've found no answers for: [F]rom... Continue Reading →
Invisible problems – what I learned from sweeping
For months I wondered why the floor was always dusty every time I left the windows open, and really quickly too. Could leave the windows open, go down for a quick meal, and come back up only to have my feet return to a sandy desert. I suspected it was a combination of a couple... Continue Reading →
We might actually know more than we think we do
As I listened to the speaker of the webinar, a man who had tons of Sales Operations experience, something gnawed at me - something about what he was saying felt incongruent, felt wrong, but I didn't just couldn't put my finger on it. I took notes, and then started connecting the dots. And before long... Continue Reading →
Tit for Tat
Pleasantries exchanged, we got down to business. Rather new to each other, we moved deliberately. The context of the meeting was potentially explosive. It had all the makings of "your word against mine" scenario. But it started out well. Facts, or perspectives of the facts, were exchanged, and these facts turned out to be decently... Continue Reading →
Seek feedback and iterate
As I sat there in front of my screen developing the spreadsheet/tool that was to be shared with the more than hundred salespeople in the company I realised I had doubts - would this really work? Was this an improvement to what they already had? Or was it more change for the sake of change?... Continue Reading →
Anticipation, proactivity, and the Invisibles
Just read an article via Slashdot on this thing called "Tab Warming" that the Mozilla team is testing for the Firefox Web Browser. I won't go into the details, but in essence what Tab Warming does is that it anticipates whether or not you'll click on a link, and if it does it "paints" the page... Continue Reading →