Following the crowd

Just the other day over coffee a colleague of mine told me about a fascinating video he'd seen. It was about a psychological experiment that showed just how much of a mindless, conforming species we were. 100% emotional; 0% rational. Just part of the herd. Though I'd seen similar ones before, this was one particularly... Continue Reading →

Tit for Tat

Pleasantries exchanged, we got down to business.  Rather new to each other, we moved deliberately. The context of the meeting was potentially explosive. It had all the makings of "your word against mine" scenario. But it started out well. Facts, or perspectives of the facts, were exchanged, and these facts turned out to be decently... Continue Reading →

What’s Sales Reporting Governance got to do with Bribery?

I lead a Sales Operations team, and one of our objectives for this year is to establish a "sales reporting governance structure": to ensure that the right reports/tools get developed, with the right specifications, at the right time; and, perhaps most importantly, with the buy-in by the right people. Essentially this governance structure looks at controlling the reporting... Continue Reading →

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