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Less insight, more value

One of the things that I get asked a lot at work is to create a reports, run an analysis, or get some data so we can get visibility on XYZ, normally as a result of a question asked by a HiPPO (highest paid person in the office) because they […]

Making algorithms more human

Applying uncertainty

I once wrote about one of the dangers of machine learning algorithms (e.g. the thing that powers the rules behind which many decisions are made in the real world): the closed feedback loop. An algorithm that falls into one of these closed feedback loops starts to lose its ability to […]

The passionate introvert

This TED talk really surprised me. The content was great, but it was Brian Little’s delivery that really made me go “wow!” So many times during the talk it felt I wasn’t listening to him talk on the subject of “personality” but rather his grandchildren. His passion was evident, and […]

Machine Learning and the New Racism

Scary stuff, but something I think we’re already deeply mired in: Physiognomy’s New Clothes (the new racism, courtesy of machine learning). Reminds me of the book Weapons of Math Destruction, which also highlighted many important points about the problems with “runaway” algorithms, which not only face the danger of falling into […]

Getting Excited About Small Data

The next few quarters for analytics in my company are, from my perspective, going to be game-changing, and I’m excited to say my team’s taking the lead on it: from machine learning and advanced visualisations to new ways of thinking about data, we’re currently taking the steps to get to […]

Business Experimentation

Imagine for a moment that you want to implement a new sales initiative that you think will transform your business. The problem is, you’re not too sure if it’d work. You decide, prudently, that maybe a pilot test would be good: let’s roll out the initiative to just a small […]