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Less insight, more value

One of the things that I get asked a lot at work is to create a reports, run an analysis, or get some data so we can get visibility on XYZ, normally as a result of a question asked by a HiPPO (highest paid person in the office) because they […]

The Attention Asset

There’s a post on Seth Godin’s blog today called Do we value attention properly? In it, he argues that we need to be careful not to discount the attention we get from our audience, i.e. anyone who pauses to listen to us, because attention is valuable. He makes a good […]

Tit for Tat

Pleasantries exchanged, we got down to business.  Rather new to each other, we moved deliberately. The context of the meeting was potentially explosive. It had all the makings of “your word against mine” scenario. But it started out well. Facts, or perspectives of the facts, were exchanged, and these facts […]

Seek feedback and iterate

As I sat there in front of my screen developing the spreadsheet/tool that was to be shared with the more than hundred salespeople in the company I realised I had doubts – would this really work? Was this an improvement to what they already had? Or was it more change […]

The passionate introvert

This TED talk really surprised me. The content was great, but it was Brian Little’s delivery that really made me go “wow!” So many times during the talk it felt I wasn’t listening to him talk on the subject of “personality” but rather his grandchildren. His passion was evident, and […]

Deciphering Fake

This was supposed to be a post on radical transparency. But an article bashing radical transparency just left me feeling so outraged with its lies and misleading statements that I just spent the last four hours of my life writing this warning to all of us media-consumers out there: Don’t trust all […]

Supposedly Irrelevant Factors

I’m halfway through reading one of the best books I’ve read in a long while: Misbehaving, by Richard H. Thaler. One of the things that most stuck with me was that of “supposedly irrelevant factors“, which refers to something that, in theory, should not affect or influence the thinking of a […]

Feeling good about one’s work

I was just “thinking about things” when this thought came into my head: To feel good about one’s work, there are two sides of validation: the internal and the external. External validation: somebody tells you, “you’ve done well. This is excellent!” Internal validation: you tell yourself, “you’ve done well; you’d […]