Eric Fromm, in To Have or To Be We are a society of notoriously unhappy people: lonely, anxious, depressed, destructive, dependent -- people who are glad we have killed the time we are trying so hard to save.
Happy Chinese New Year
Happy Chinese New Year everyone! Hope you have a really prosperous new year ahead! It's going to be quite an exciting year for me, for various reasons, but especially because of the upcoming marriage. As an aside, I've been really sick for the past week or so. I could feel the flu virus laying partially... Continue Reading →
Doing great customer service or: Returning stinky poo with sweet smelling roses
Today, I received an angry e-mail from a disgruntled recipient of a reports I’m helping to generate. Turns out the data on the wasn’t all that up-to-date, and she wanted to know why. The first reaction I had was that of defending myself: you read the report wrong; it’s the system’s fault; (and) you’re an... Continue Reading →
How measurable advertising makes us all the same
Seth Godin has a great post on how newer forms of direct marketing may be leading us toward a type of sameness. I understand where he's coming from. With instant feedback possible now with online sales, you can just about immediately see which product's selling better than others, after which you exert influence on working up... Continue Reading →
Happy 2012 everyone!
It's the first day of 2012, and what better excuse to set your goals, resolutions, and plans than today? So what will you be up to this year? Who do you hope to become? What do you hope to achieve? And, how do you expect to become who you want to be, or achieve what... Continue Reading →
Donn, fragments 