How to write shorter, better e-mails

Each time I complete writing a lengthy e-mail, I save it in my drafts and let it sit there for a while (sometimes, just a minute or two would do). Then, returning to it, I look at it through the eyes of my recipient, and imagine how I’d read it if I had only ten seconds to do so, and had plenty of other work commitments on my mind.

Almost always, I’d find that e-mail unclear, unpersuasive, and unreasonably long, leading to a rewrite that’s clearer, more persuasive, and shorter by 50% to boot.

This change of perspective, though simple, can provide you with a dramatically better e-mail.

Published by


My name is Donn, and you’ll find me working at the intersection of business and information technology, constantly looking for ways to apply IT to business and life to make things better. I’m a big fan of data analysis and its subsequent communication. It always gives me a thrill extracting meaning out of data through analysis, and figuring out the best way to present the findings for maximum impact!

Let me know what you think